Horizon CareOnline℠ (Telemedicine)
Need to see a doctor now? Get connected 24/7 with Horizon CareOnline.
Horizon CareOnline Brings the Doctor to You
With Horizon CareOnline℠, you can:
- Read profiles and patient reviews before selecting a health care professional for your care.
- Receive a record of your visit by secure email to share with your primary doctor.
- Feel secure in knowing that Horizon CareOnline complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Get urgent medical care 24/7 from U.S. board-certified, licensed doctors for conditions such as:
- Abdominal pain
- Colds and flu
- Fever
- Skin irritations
- Sinusitis
See a licensed psychiatrist, psychologist or social worker for conditions including:
- Anxiety
- Attention deficit/hyperactivity disorder(ADHD)
- Bipolar disorder
- Depression
Professionals are available by appointment from 7 a.m. to 11 p.m., Eastern Time, every day.

Get started today!
Visit http://wtw.horizoncareonline.com and register selecting Horizon Blue Cross Blue Shield of New Jersey as your health plan, or call 1-877-716-5657.
Your Service Key is: WTW
There’s no charge to download the Horizon Blue app, but rates from your wireless provider may apply.
For more information about Horizon CareOnline, visit info.americanwell.com/where-can-I-see-a-doctor-online. For technical help, email HorizonCareOnline@AmericanWell.com. American Well is an independent company that supports Horizon Blue Cross Blue Shield of New Jersey in the administration of telehealth services.