NJWELL FAQs
Here are some frequently asked questions about the NJWELL Program.
Q.
What is NJWELL?
A.
NJWELL is a voluntary employee wellness program designed to help eligible members of the State Health Benefits Program (SHBP) and School Employees’ Health Benefits Program (SEHBP) live a healthy lifestyle. By encouraging members to take ownership of their health, the SHBP and SEHBP hope to increase overall wellness by rewarding eligible members and their covered spouses or partners for completing activities that encourage healthy behaviors. The program runs annually from November 1 through October 31.
Q.
Who is eligible to participate?
A.
Active full-time and part-time employees who are covered by an SHBP or SEHBP health plan and their covered spouses/partners are eligible to participate in NJWELL. Non-Medicare retirees enrolled in NJ DIRECT ZERO may also participate.
Q.
I do not have access to a computer. Can I still participate in NJWELL?
A.
No. Access to online tools and features are required to participate in NJWELL.
Q.
Am I required to participate in NJWELL?
A.
You are encouraged to participate, but not required. Participants who meet the program’s health and wellness goals will receive incentives in the form of NJWELL Visa® Prepaid Card(s).
Q.
Is there a cost for me to participate in NJWELL?
A.
NJWELL is a free, voluntary program available to all eligible SHBP/SEHBP members and their spouses/partners enrolled in a SHBP/SEHBP medical plan. The health assessment is available at no cost to members after registering on this website. Members may be responsible for costs relating to a doctor visit.
If a member earns a financial reward for participation, the value of the reward is considered taxable income and will be reported on the employee’s W-2 form.
Q.
Do I have to sign up to join NJWELL?
A.
There is no paperwork required to participate in NJWELL, but Horizon BCBSNJ members will need to register on this website to complete certain activities and track their progress.
Q.
I have not participated in NJWELL in the past. Can I start now?
A.
Yes. If you are eligible to participate in NJWELL, you may begin at any time. Incentivized activities must be completed and reported each wellness year (November 1 through October 31).
Q.
What happens if I change employers during the year?
A.
If you transfer from a participating SHBP or SEHBP employer to another participating SHBP or SEHBP employer, and you maintain SHBP/SEHBP health plan coverage, any NJWELL Reward points earned by you or your spouse/partner in NJWELL will transfer with you, as long as you remain eligible for the program.
If you transfer to an employer that does not participate in the SHBP or SEHBP, you will no longer be eligible to participate in NJWELL. Visa cards are issued to members who are covered by SHBP or SEHBP at the time the reward is earned.
Q.
I changed my SHBP/SEHBP coverage with Horizon BCBSNJ after November 1. What should I do to ensure my NJWELL points already earned this year are credited?
A.
If your Horizon BCBSNJ member ID number has changed since the last time you logged in to the secure website, you must create a new Horizon BCBSNJ user ID and password. If you completed the health assessment and other online activities when you had a different Horizon BCBSNJ member ID number, you must re-register and complete these activities again.
Q.
Do I need to complete an online health assessment and screening each year?
A.
A. Yes. You will need to take the health assessment and complete a health screening between November 1, 2020 and October 31, 2021 annually to earn NJWELL Reward points in the current wellness year.
Q.
If I retire, does my health assessment and biometric screening count toward my SHBP Retiree Wellness Program?
A.
No, NJWELL is separate from the SHBP Retiree Wellness Program.
If you are eligible for the SHBP Retiree Wellness Program, the requirements for that program must be followed to enroll and to maintain enrollment.
