Primary Nurse Case Management Program
Your Primary Nurse is committed to helping you achieve your best health.
Even if you’re in good health, you may be able to benefit from the Primary Nurse program. You can call to discuss any health question, such as getting the right preventive care, managing your medications and maximizing your benefits.
If you have an acute health issue, or a chronic condition like the ones listed below, the Primary Nurse program can help, and a nurse may call you to discuss a recent diagnosis. Your Primary Nurse can:
- Regularly monitor your medical situation and work with your doctors and caregivers to help manage your medical needs
- Schedule regular calls with you to discuss your health and ways to improve it
- Consult with additional health professionals, including a registered dietitian and behavioral health specialist, to support your health needs
- Explain your benefits and help you navigate the health care system
Asthma
Your Primary Nurse can reinforce the proper use of metered-dose inhalers and quick-relief medications, as well as help you identify and avoid your unique asthma triggers. Your nurse can help you work with your doctor to create an individualized asthma action plan.
Chronic Kidney Disease (CKD)
If you have been diagnosed with CKD or have begun dialysis treatments, your nurse can help you understand and follow your doctor’s treatment plan and achieve your health goals.
Chronic Obstructive Pulmonary Disease (COPD)
Your Primary Nurse can help you learn to identify the signs and symptoms of an impending COPD exacerbation so you start treatment in time. Your nurse can reinforce your doctor’s treatment plan, as well as help you manage your medications and work toward optimal physical health.
Coronary Artery Disease (CAD)
Your Primary Nurse can reinforce the importance of working with your doctor, taking appropriate medications for your condition and exercising, eating right and other heart-healthy lifestyle changes.
Diabetes
Your Primary Nurse can reinforce the importance of taking your medication, doing routine self-monitoring of your blood glucose levels, eating right, exercise and stress reduction for diabetes control. Your nurse can encourage you to follow your doctor’s treatment plan, stay current with important monitoring tests, including dilated eye exams, foot examinations, A1C, LDL and micro albuminuria testing.
Heart Failure
Your Primary Nurse can reinforce the importance of following your doctor’s treatment plan and can help you better understand and monitor your symptoms.
Primary Nurses cannot diagnose problems or recommend specific treatment. They are not a substitute for your doctor’s care. Services are not an insurance program and may be discontinued at any time. Always speak with your doctor before starting an exercise program or diet.