Primary Nurse Case Management Program


Your Primary Nurse is committed to helping you achieve your best health.

Even if you’re in good health, you may be able to benefit from the Primary Nurse program. You can call to discuss any health question, such as getting the right preventive care, managing your medications and maximizing your benefits.

If you have an acute health issue, or a chronic condition like the ones listed below, the Primary Nurse program can help, and a nurse may call you to discuss a recent diagnosis. Your Primary Nurse can:

  • Regularly monitor your medical situation and work with your doctors and caregivers to help manage your medical needs
  • Schedule regular calls with you to discuss your health and ways to improve it
  • Consult with additional health professionals, including a registered dietitian and behavioral health specialist, to support your health needs
  • Explain your benefits and help you navigate the health care system

Primary Nurses cannot diagnose problems or recommend specific treatment. They are not a substitute for your doctor’s care. Services are not an insurance program and may be discontinued at any time. Always speak with your doctor before starting an exercise program or diet.