Empire POS

The Empire POS Plan offers members who reside in New York local access to Empire Blue Cross Blue Shield’s PPO and EPO networks—providing them with a broad selection of doctors, hospitals and other health care professionals as well as greater opportunities for savings. The Empire POS Plan also includes access to the unmatched BlueCard&174; PPO network, which means members can find care both at home and via BlueCard’s seamless national network. Wellness programs are included as well to help members save more money while finding the motivation to get and stay healthy.

No PCP or Referral Needed

With Empire POS, members do not need to select a Primary Care Physician, and referrals are not needed to access specialty care. Members can access any network doctor or hospital at any time and enjoy the in-network level of benefits.

Easy Service—No Hassles

When using Empire POS doctors, hospitals and other health care professionals, members have no claim forms to file and virtually no paperwork. All Empire POS providers will handle all of the paperwork for them.

Member Online Services

Empire POS members can sign in to look up claim status and access other tools and resources designed to introduce greater ease and assistance to their health care experience. Members have the option of contacting Horizon BCBSNJ using email via My Messages, live Chat or by calling our toll-free customer service line—so members can get the help they need when it’s convenient for them.

How to Locate an Empire POS Provider

Members can find Empire POS doctors and hospitals several ways. They can search online using the National Doctor and Hospital Finder, or call BlueCard Access at 1-800-810-BLUE (2583). If you are not yet an enrolled member, indicate that you are not yet enrolled but are considering becoming a member.