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Patient Health Support


Horizon Behavioral Health

Horizon Blue Cross Blue Shield of New Jersey’s Behavioral Health program is committed to providing our members with access to safe and effective care. The Horizon Behavioral Health program helps ensure your patients medical and behavioral health services are integrated to help better manage all aspects of their health. We are focused on making sure patients get the right care when they need it.

Services are available 24 hours a day, seven days a week. Horizon Behavioral Health includes intensive case management and care management programs to meet all necessary behavioral health needs. In addition, our autism care management program provides a dedicated team and resources that reinforce the comprehensive care approach. The program includes care management and integrated services coordination. Our autism program also puts the entire family at the center of care to help ensure each family member receives the support he or she needs.

Breast Cancer Prevention

We collaborate with Englewood Hospital and Medical Center to promote breast cancer prevention and awareness to patients.

Horizon Blue Cross Blue Shield of New Jersey members living in Bergen County and the surrounding area will be contacted by the nationally renowned Leslie Simon Breast Care and Cytodiagnosis Center at EHMC and encouraged to have a routine mammogram to support early detection and early treatment.

Case Management

Our Complex Case Management Program provides members with the education, care and services needed when faced with a complex medical situation.

Our trained case managers are fully licensed health care professionals and registered nurses with access to social workers and registered dietitians. They work with members and their treating physician to help get the best care possible.

Case Management referral form >

Chronic Care

We take pride in offering our members the resources, support and care they need when diagnosed with a chronic condition such as:

  • Asthma
  • Coronary Artery Disease
  • COPD
  • Diabetes
  • Heart Failure

Our comprehensive Chronic Care Program is designed to help members understand the impact of their condition, better manage their health and improve quality of life.

Chronic Care Program referral form >

Preventive Health


We take a proactive, preventive approach to care by empowering members with tools and resources to help them lead a healthier lifestyle—including important immunization/screening guidelines, helpful reminders and online resources, such as My Health Manager below.

Precious Additions

Most expectant mothers have questions and concerns about their pregnancy and delivery. The choices made during the nine months of pregnancy can give the baby a healthy start in life.

Our Precious Additions prenatal program prepares expectant members to make healthy choices for both mother and baby during pregnancy and delivery.

Horizon Transplant Program

To support organ and tissue donors, recipients and their families, we’ve developed the Horizon Transplant Program. Our goal is to help members find quality specialty care while enabling health professionals to improve the overall quality and delivery of health care nationwide.

My Health Manager

My Health Manager, powered by WebMD®, is a web-based health guide that enables members to create a custom webpage with news feeds, articles, reminders and other important health information. My Health Manager also provides powerful health aids such as WebMD®'s Symptom Checker.

24/7 Nurse Line

The 24/7 Nurse Line provides members with access to a nurse 24 hours a day via phone to facilitate discussions and answer questions about the health and wellness issues that are important and time sensitive. Members also have the option of chatting with a health care resource online 24 hours a day about various health and wellness issues.