Find A Provider
Participating Horizon Care@Home providers may be located by visiting our Doctor & Hospital Finder. Select Other Healthcare Services from the What are you looking for? dropdown menu. Choose one of the services from the Service Type dropdown menu, select a plan and click Search.
Online listings of Horizon Care@Home providers who provide home health services, including in-home nursing services, physical therapy, occupational therapy and speech therapy, will include the provider’s physical address and phone number. If you provide these services and are interested in participating in the Horizon Care@Home program, please call 1-800-624-1110.
Online listings of Horizon Care@Home providers who provide services for Durable Medical Equipment (DME), including medical foods (enteral), and diabetic and other medical supplies); orthotics and prosthetics (O&P) and home infusion therapy (HIT) services, including hemophilia, include the provider’s actual physical address, but display CareCentrix’s phone number, 1-855-243-3321. If you provide these services and are interested in participating in the Horizon Care@Home program, please call CareCentrix at 1-855-243-3324 for information between 8 a.m. to 6 p.m., ET.
About Nonparticipating Home Health Care Service Providers
We remind participating physicians and other health care professionals that you are required to adhere to our Out-of-Network Referral Policy. This policy requires that you, whenever possible, refer Horizon BCBSNJ members to participating providers (including participating ancillary services providers) unless the member has, and wishes to use, his or her out-of-network benefits, understands that a much greater member financial liability may be involved and signs a completed copy of our Out-of-Network Consent Form. Participating physicians and other health care professionals who do not comply with our Out-of-Network Referral Policy will be at risk of an audit regarding their compliance with Horizon BCBSNJ policies and procedures.
To access our Out-of-Network Referral Policy, registered NaviNet users affiliated with participating practices should log on to NaviNet.net, access the Horizon BCBSNJ Plan Central page and:
- Select Provider Reference Materials.
- Mouse over Policies & Procedures.
- Select Policies, then Administrative Policies.
- Select Out-of-Network Referral Policy.
Please note that prior authorization requirements still apply (for home health care services that require prior authorization) to services provided by a home health care provider that is not participating in the Horizon Care@Home program.