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About Horizon Care@Home

Horizon BCBSNJ conducts the review of requests for: Home Health Services (including in-home nursing services, physical therapy, occupational therapy and speech therapy). Prior authorization requests for these services must be submitted using Horizon BCBSNJ’s Online Utilization Management Request Tool via NaviNet.

CareCentrix conducts the review of requests for Horizon Care@Home services for: Durable Medical Equipment (including Medical Foods [Enteral], and Diabetic and Other Medical Supplies); Orthotics and Prosthetics and Home Infusion Therapy Services, including hemophilia.

Call 1-855-243-3321 to initiate the review of these services.

Horizon BCBSNJ contracts with CareCentrix, Inc., a Delaware corporation and its subsidiary, CareCentrix of New Jersey, Inc., a New Jersey Corporation licensed by the NJ Department of Banking and Insurance as an Organized Delivery System to administer certain services for the Horizon Care@Home program.