Horizon Behavioral Health
May 2019: Important Notice about the Horizon Behavioral Health℠ Program
Beginning on or about January 1, 2020, Horizon BCBSNJ will transition the administration and clinical management of behavioral health services from Beacon Health Options (formerly ValueOptions) to our internal operations for all Horizon BCBSNJ plans that offer behavioral health benefits through the Horizon Behavioral Health℠ program.
- Review the provider announcement posted on May 30, 2019
- Review the Horizon Behavioral Health Management Change Frequently Asked Questions
Future announcements related to this transition will be posted online at HorizonBlue.com/providernews. We strongly encourage behavioral health practitioners and employees of behavioral health facilities to regularly review the information at this location.
Horizon BCBSNJ is working with Beacon Health Options to minimize the impact to our participating providers and to help ensure that there is no impact to your patient’s access to behavioral health services and to ensure that their health care information remains safeguarded.
The Horizon Behavioral Health program is committed to providing our members with access to safe and effective care. The Horizon Behavioral Health program helps ensure medical and behavioral health services are integrated to help patients better manage all aspects of their health. We are focused on making sure our members get the right care when they need it.
Use the links below to access Horizon Behavioral Health information:
We are committed to providing members with the support they need. Services are available 24 hours a day, seven days a week. Horizon Behavioral Health includes intensive case management and care management programs.
In addition, our autism care management program provides a dedicated team and resources that reinforce the comprehensive care approach. The program includes care management and integrated services coordination. Our autism program also puts the entire family at the center of care to help ensure each family member receives the support he or she needs.
Horizon Behavioral Health will provide the following services to Horizon BCBSNJ managed care and PPO providers:
- Network Management
- Utilization management
- Provider and member complaints and appeals
- Care coordination and case management programs
- Customer Service
- Quality Improvement
The Horizon Behavioral Health℠ program is administered by ValueOptions of New Jersey, Inc. ValueOptions of New Jersey, Inc., a subsidiary of Beacon Health Options, Inc., is a New Jersey Corporation Licensed by the NJ Department of Banking & Insurance as an Organized Delivery System.