Electronic Funds Transfer (EFT)

Electronic Funds Transfer (EFT) is a fast and easy way to receive reimbursement in an electronic format from Horizon BCBSNJ.

EFT helps our providers:

  • Improve cash flow.
  • Get faster access to funds.
  • Reduce administrative effort and expense.
  • Eliminate the risk of checks being lost or stolen.

EFT Registration for Professionals

EFT registration for participating and nonparticipating physicians, other health care and ancillary professionals is performed through NaviNet®. To register for EFT, sign in to NaviNet.net, access the Horizon BCBSNJ Plan Central page and go to > Claim Management > EFT Registration > Enroll.

Once you enroll, we will perform two test deposits (under a dollar) into the bank account you indicated. You must confirm receipt of the test deposits within 30 days to complete your EFT registration. Once you confirm that the tests were successful, it takes only 2 to 4 business days before EFTs begin.

If you’re not yet registered with NaviNet, please visit NaviNet.net and click 'sign up.'

If you have any technical issues pertaining to EFT, please call the eService Desk toll-free at 1-888-777-5075, option 3 or send an email to Provider_Portal@HorizonBlue.com. Representatives are available weekdays from 7 a.m. to 6 p.m.

EFT Registration for Ancillary Facilities

To initiate the EFT registration process for participating and nonparticipating ancillary facilities, please complete the Horizon Blue Cross Blue Shield of New Jersey EFT Ancillary Form and mail it to:

Horizon Blue Cross Blue Shield of New Jersey
3 Penn Plaza East – PP14K
Newark, NJ 07105-2200
Attn: Ancillary Reimbursement – EFT Enrollment

The Horizon Blue Cross Blue Shield of New Jersey EFT Ancillary Enrollment Form ONLY applies to Ancillary Facilities. All other providers must register for EFT through NaviNet. Please refer to Registration for Professionals Section for instructions.

Electronic Remittance Advice (ERA) Registration and Investigation Requests

ERA Registration

Providers who are interested in the Horizon BCBSNJ ERA program must complete the Horizon BCBSNJ ERA Enrollment Form and submit to the mailing information provided on the form.

Electronic Remittance Advice (ERA) Investigation Requests

If you need help with a Remittance Advice/835 Voucher investigation, please have the following information available:

  • Provider NPI and Tax ID.
  • Check date.
  • Check amount.
  • Check number.

Online resources

If you have any questions regarding ERA, please call the EDI Service Desk toll-free at 1-888-334-9242 or send an email to HorizonEDI@HorizonBlue.com. Representatives are available weekdays from 7 a.m. to 6 p.m., ET.