BlueCard Claims

Submitting BlueCard claims

Offices that participate with Horizon Blue Cross Blue Shield of New Jersey should submit BlueCard claims electronically with other Horizon BCBSNJ claims or send paper claims to:

Horizon BCBSNJ
BlueCard Claims
PO Box 1301
Neptune, NJ 07754-1301

If you participate with another Plan, please submit claims directly to that Plan for processing.

Claims processing

Once we receive your claims, we will electronically route them to the out-of-state Blue Cross Blue Shield Plan that will process the claim according to each member's contract. They will transmit the claim information to us, which will be included on your Provider Check Voucher. Please make sure that you are submitting the claims with the appropriate alpha prefixes.

Utilization review

Your Blue Cross and Blue Shield patients are responsible for obtaining pre-certification and preauthorization for services as defined by their contracts.

You may choose to obtain that information for your patients by calling 1-800-676-BLUE (2583) .