The vast majority of member claims for all plans, including the Federal Employee Program® (FEP®), can be submitted electronically using our Payer ID 22099. Any supporting or relevant information should be included in the notes field of the 837 transaction.
Electronic submission is more efficient, allows for quicker payments and will reduce administrative time for both your office and our claims processing area.
Professional and Institutional providers can also submit claims through NaviNet® from our Plan Central page. Simply mouse over Claim Management, and select CMS 1500 Claim Submission or UB 04 (acute care claims only). Corrected claims, secondary claims or BlueCard® claims cannot be submitted through NaviNet at this time. However, we can still accept these claims electronically through EDI.
NaviNet submissions: Call the eBusiness Desk at 1-888-777-5075, Monday – Friday, 7 a.m. to 6 p.m.
Professional providers using a clearinghouse: Call 1-877-469-3263, Monday – Friday, 6 a.m. to 6 p.m.
Institutional providers: Call your vendor.