Registration for EFT Update
We are pleased to advise that the previously announced issue preventing certain NaviNet® users from registering online for Electronic Funds Transfer (EFT) will be resolved on December 11, 2020. Practices that experienced problems that have not yet registered for EFT are strongly encouraged to sign in to NaviNet and register at that time.
Visit HorizonBlue.com/eft to review commonly asked questions about EFT and the enrollment process.
Register for EFT
We encourage all providers to take advantage of EFT. Professional practices and professional ancillary providers may register for EFT through NaviNet®. Simply sign in to NaviNet, select Horizon BCBSNJ from the My Health Plans menu, and:
- Click Claim Management
- Click EFT Registration
Ancillary facilities may register for EFT by completing our Electronic Fund Transfer Enrollment Form available on HorizonBlue.com/eft.
If you have any technical issues related to EFT, call the eService Desk at 1-888-777-5075, option 3, weekdays, from 7 a.m. to 6 p.m., ET, or email Provider_Portal@HorizonBlue.com.
Single Use Account (SUA) Cards
We remind you that, as previously announced, we are moving away from making claim payments using printed checks. We will begin the process of transferring providers not registered for Electronic Funds Transfer (EFT) to payments via a SUA paper card on November 23, 2020.¹,²
If you have questions about this change, please call Physician Services at 1-800-624-1110, weekdays, from 8 a.m. to 5 p.m., Eastern Time.
¹Transaction fees will apply.
²Printed checks are available in certain circumstances only.
