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Register for EFT before November 3

As the current health care environment moves the medical community in new directions, Horizon Blue Cross Blue Shield of New Jersey (Horizon BCBSNJ) continues to assess and simplify the way that we do business with providers.

Beginning November 3, 2020, Horizon BCBSNJ will no longer make claim payments using print checks. Payments to providers not registered for Electronic Funds Transfer (EFT) will be made via a single use account (SUA) paper card.

Once a claim is processed, an image of a SUA card(s) will be mailed, payable in the exact amount owed.1 SUA cards feature a high level of security, including a unique 16-digit SUA card number created for each payment.

If you are not registered to receive EFT, you will automatically begin receiving SUA paper card payments on and after November 3, 2020.2

If you do not wish to receive payment via a SUA card, we strongly encourage you to register for EFT.

Visit HorizonBlue.com/eft to review commonly asked questions about EFT and the enrollment process.

Register for EFT
We encourage all providers to take advantage of EFT. Professional practices and professional ancillary providers may register for EFT through NaviNet®. Simply sign in to NaviNet, select Horizon BCBSNJ from the My Health Plans menu, and:

  • Click Claim Management
  • Click EFT Registration

Ancillary facilities may register for EFT by completing our Electronic Fund Transfer Enrollment Form available on HorizonBlue.com/eft.

Hospitals that are not already registered to receive EFT/Automated Clearing House may call Michelle Merchant, Manager Hospital Relations, at 1-973-466-4048.

If you have questions about this change, please call Physician Services at 1-800-624-1110, weekdays, from 8 a.m. to 5 p.m., Eastern Time.

If you have any technical issues related to EFT, call the eService Desk at 1-888-777-5075, option 3, weekdays, from 7 a.m. to 6 p.m., ET, or email Provider_Portal@HorizonBlue.com.

1Transaction fees will apply.
2Printed checks are available in certain circumstances only.

Published on: August 3, 2020, 11:35 a.m. ET
Last updated on: August 3, 2020, 12:42 p.m. ET