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No member ID card? No problem!

What do you do when patients don’t have their Horizon BCBSNJ member ID card? You can easily access their digital member ID through NaviNet. Digital ID cards are secure and valid proofs of coverage, and one of the many digital tools Horizon BCBSNJ offers for convenient access to health care information.

NaviNet® for digital member ID cards

Not only can you view or print a member ID card from NaviNet, you can verify coverage before your patient even arrives.

Here’s how:

  • Select Horizon BCBSNJ within the My Health Plans menu.
  • Mouse over Eligibility & Benefits and select Eligibility & Benefits Inquiry.
  • Enter your patient’s Horizon BCBSNJ member ID number, or their first name, last name and date of birth. Click Search.
  • Within the member ID card column, select View next to the member’s name.

Your patients can access digital ID cards too

Patients can sign into the Horizon Blue app from their smartphones or our secure member web portal at HorizonBlue.com. Once signed in, they can email or text a copy of their member ID card to your office.

Published on: May 4, 2021, 05:34 a.m. ET
Last updated on: May 4, 2021, 05:44 a.m. ET