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IVR enhanced to allow provider inquires for Labor Fund members

Recent enhancements to our automated Interactive Voice Response (IVR) system make it even easier for you to do business with us over the phone. Our IVR is available 24 hours a day, seven days a week, generally including weekends and holidays.

Now, when you call regarding Labor Fund members, you can use the IVR to get information on claims, including pending and finalized claim status, and request Duplicate Vouchers. Simply call any of our toll free numbers listed below:

  • 1-800-624-1110 for Physician Services
  • 1-888-666-2535 for Institutional Services
  • 1-888-456-7910 for Labor Fund

You can also request to speak to a representative and be transferred to an agent during normal business hours for all Labor Fund member-related inquiries.

Published on: November 20, 2018, 11:50 a.m. ET
Last updated on: November 20, 2018, 11:55 a.m. ET