Helping our members in a time of need – # 1 in the J.D. Power ranking for Member Satisfaction among Commercial Health Plans in New Jersey for the fourth time in five years
Over the last 18 months, it’s become clear how our members rely on quality health care and service in a time of need.
And now, we are honored that Horizon BCBSNJ has earned the top spot in the J.D. Power ranking for Member Satisfaction in New Jersey for the fourth time in five years. We received the state’s highest ranking in the key drivers of Cost, Provider Choice and Customer Service.
During a year in which a global pandemic turned all our lives upside down, this recognition is especially meaningful. We thank you for your continued commitment to your patients during these challenging times and always.
We look forward to continuing to work together to meet the needs of our members – your patients.