Meridian Medical Technologies recently announced a voluntary recall of 13 lots of Mylan’s EpiPen and EpiPen Auto-Injector products used for emergency treatment of severe allergic reactions. Mylan is committed to replacing recalled devices at no cost and would like to reassure patients that there will be no additional replacement-related costs to them as a result of this recall.
Mylan is asking EpiPen owners to keep their existing product until their replacement product is secured. The recall is being handled through Stericycle. Your patients can visit mylan.com/EpiPenRecall for steps on how to get a replacement.
If your Horizon BCBSNJ patients have any questions, they can call Pharmacy Member Services, available 24/7, at 1-800-370-5088. Additionally, please use the information below to answer any questions related to the recall.
|Q1.||Why are certain lots of EpiPen being recalled?|
|A1.||Certain lots are being recalled because the devices may contain a defective part that may result in the devices’ failure to activate. While the incidence of the defect is extremely rare, the recall is being conducted as a precautionary measure.|
|Q2.||How will my patients know if they have been impacted by this recall?|
|A2.||Patients with an EpiPen Auto-Injector should be instructed to check the lot number on the carton or device to see if it has been affected by the recall. The full list of recalled lot numbers can be found at mylan.com/en/epipenrecall. If their device has been recalled, they should contact Stericycle, the company handling the recall, at 1-877-650-3494 to obtain a voucher code for a free replacement product.|
|Q3.||How can a patient redeem the replacement voucher code?|
|A3.||Patients can visit their pharmacy with the voucher information to redeem the free replacement.|
|Q4.||If an EpiPen Auto-Injector has been recalled, will patients have to pay for a replacement?|
|A4.||No. Mylan is committed to replacing recalled devices at no cost and would like to reassure patients that there will be no additional replacement-related costs to them as a result of this recall.|
|Q5.||How should patients be instructed to dispose of the recalled EpiPen Auto-Injector?|
|A5.||Mylan is asking EpiPen owners to keep their existing device until the replacement product is obtained. They can then send their recalled product to Stericycle using a pre-paid return package.|
|Q6.||Were any lots of the authorized generic version of EpiPen Auto-Injector impacted?|
|A6.||No. None of the recalled lots include the authorized generic for EpiPen Auto-Injector.|
|Q7.||If an EpiPen device was not listed within the list of 13 lot numbers, is it still safe to use?|
|A7.||Yes. Those who have an EpiPen device from lots that are not included in this recall do not need to replace their EpiPen prior to its expiration date.|
|Q8.||Where can I go for more information about this recall?|
|A8.||For more information, you can visit Mylan’s EpiPen recall page at mylan.com/en/epipenrecall or the U.S. Food and Drug Administration’s (FDA) site at fda.gov.|
This document contains prescription brand name drugs that are registered marks or trademarks of pharmaceutical manufacturers that are not affiliated with either Horizon Blue Cross Blue Shield of New Jersey or the Blue Cross Blue Shield Association.