Change to PT/OT Prior Authorization Request Submissions
Effective August 24 2018, prior authorization requests for Physical Therapy and Occupational Therapy (PT/OT) services need be submitted via our online Utilization Management Request Tool.
Beginning August 24, 2018, all member prior authorization requests for PT/OT services will no longer be accepted via our online Physical and Occupational Therapy Authorization tool.
Our online Utilization Management Request Tool is accessible on NaviNet®. Sign in to NaviNet and select Horizon BCBSNJ from the My Health Plans menu, then:
- Mouse over Referrals and Authorizations
- Select Utilization Management Requests
This change applies to all Horizon BCBSNJ plans.
For more information, review Frequently Asked Questions.