Skip to main content

COVID-19 Update: Authorizations Waived for Oxygen Following ER Discharge

To help hospitals treat patients efficiently and maximize inpatient capacity during the COVID-19 pandemic, authorization for supplemental oxygen (O2) for all patients who are discharged from the Emergency Room (ER) is not required.

Physicians may order home oxygen for a period of 30 days, at their discretion, without first obtaining an authorization through the Horizon Care@Home program, administered by CareCentrix.

To assist with this effort, effective immediately CareCentrix will:

  • Waive prior authorization requirements for oxygen for patients who are discharged from the ER, regardless of diagnosis, for a period of 30 days.
  • Require an additional physician order to continue supplemental home oxygen only after the initial 30-day period, if required.

These changes are effective until May 31, 2020, subject to extension as the COVID-19 pandemic evolves. 

Additionally, CareCentrix will re-evaluate authorizations for oxygen for members discharged from the hospital over the past two weeks and adjust accordingly.

Visit our Horizon Care@Home webpage for more information about this program.

If you have questions, please call 1-855-243-3321 to speak with a CareCentrix representative.