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COVID-19 Frequently Asked Questions

At Horizon BCBSNJ, our top priorities are the health and well-being of our members and the safety of our employees and the health care professionals we rely on to deliver excellent care, especially as we face this public health emergency.

Horizon BCBSNJ has announced several actions we are taking for our fully insured members, as well as members covered by the State Health Benefits Program (SHBP) and the School Employees’ Health Benefits Program (SEHBP). Please know that other self-insured health plans are responsible for the specific plan designs they choose to offer to their employees, and we will continue to work with them to administer their plan designs as directed.

Below are answers to questions you may have as you treat your patients.

Telemedicine Services

Medicaid Only