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Additional Resources

Get the care you need when you need it. Below is additional information about programs and services that may be available to you under your employer-sponsored plan.

Novartis Expert Medical Opinion

Grand Rounds provides expert medical guidance and support on a variety of medical conditions, including cancer. Grand Rounds physicians can help answer questions about a diagnosis or provide a remote second opinion on a new or long-term health issue or treatment plan. To learn more, visit or call 1-855-391-7243 from 8 a.m. to 9 p.m. Eastern Time (ET).

ESI Express Scripts

Your Express Scripts prescription plan covers the medicine your doctor prescribes. For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call the Patient Customer Service number on your prescription ID card or 1-800-282-2881.

Novartis Healthy Guidance

Make positive lifestyle changes with expert health coaching, nutritional education and other tools. Visit and register with Organization WebID NV5886, or contact a representative at 1-866-923-9193.

Vision Service Provider (VSP)

Life is too good to squint through. VSP (1-800-877-7195) will help keep your eyes healthy year after year, so you can experience your life to the fullest.

MetLife Novartis Dental Customer Service

You can call the Novartis Dental Customer Services Line at 1-866-526-0168.


Flipt covers medicines that your doctor prescribes if you have chosen the Horizon BCBS Health Savings Account (HSA) plan. For questions about Flipt, please contact 1-833-538-8812 or

Fertility Management

Progyny Fertility Management Program 1-833-205-4002. The Fertility Program offers superior fertility treatment education and guidance through a patient advocate as well as access to qualified providers.

Maternity Programs- Ovia

Ovia's Healthy Pregnancy Program provides support and resources for healthy babies and moms.