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Additional Resources

Get the care you need when you need it. Below is additional information about programs and services that may be available to you under your employer-sponsored plan.

Pharmacy Services

For more information, please call 1-833-538-8812 or send an email.

Consolidated Appropriations Act Machine Readable Files

In accordance with the Transparency in Coverage final rules (85 FR 72158) the machine-readable files for Novartis are being made available. These machine-readable files are expected to be used by researchers, government entities and data aggregators to develop comparative data and due to the size cannot be opened on a regular computer. For information on member specific benefits or claims, sign in for member online services.

Family Planning Services

This fertility management program offers superior fertility treatment education and guidance through a patient advocate as well as access to qualified providers. For more information, call 1-833-205-4002.

Family Planning Services

This Healthy Pregnancy Program provides support and resources for healthy babies and moms.

Health Care Services

Life is too good to squint through. Our vision plan (1-800-877-7195) will help keep your eyes healthy year after year, so you can experience your life to the fullest.

Health Care Services

You can call the Novartis Dental Customer Services Line at 1-866-526-0168.

Healthcare Navigation

Take the stress out of managing your healthcare, you’ve now got one destination for all your healthcare needs. Your personal care team at Included Health is on call to get you the care you need, when you need it. Contact Included Health to get an expert medical opinion from a top specialist or for a fast match to top in-network doctors near you. Connect with your personal care team for help tracking your deductible, finding out what's covered by your insurance, accessing all your Novartis benefits, and more! Included Health will even review your medical bills and help appeal claims your insurance won’t pay. To learn more visit or call 1-855-391-7243 from 8 a.m. to 9 p.m. Eastern Time (ET).

Wellness Services

Make positive lifestyle changes with expert health coaching, nutritional education and other tools. Register online with Organization WebID NV5886, or contact a representative at 1-866-923-9193.