ActiveFit

Yes. There is no obligation to keep ActiveFit on your smartphone. However, keep in mind that once deleted, the app will no longer track your visits, and some program data may be lost. You can also view your program history at any time in the HorizonbFit member portal at HorizonbFit.com.

ActiveFit is a smartphone app that allows you to access your HorizonbFit member portal. ActiveFit tracks your attendance at any participating fitness facility you visit. You can also access visit and payment information, self-report facility visits for times you don’t have your smartphone with you at a facility, update your personal information, view motivational messaging to keep your workouts on track and use the built-in step counter, SmartWalk®, for tracking how much you walk.

Open your ActiveFit app, select Maps from the drop-down menu and search the network of participating facilities by ZIP code. Thousands of fitness facilities participate in HorizonbFit.

No. It does not cost anything to download ActiveFit.

If you are no longer enrolled in HorizonbFit, you will still be able to view your program history and take advantage of the step counter and other offerings via ActiveFit.

Yes. For ActiveFit to effectively track visits, you will need to have Bluetooth and GPS location services enabled on your phone. To enable these, follow the steps in your phone’s Settings menu.

Yes. You will need to bring your smartphone into the facility for your visit to be recorded. You will also need to have ActiveFit open on your smartphone prior to entering your facility. Please ensure that your GPS location services and Bluetooth are enabled to ensure your visit is recorded.

ActiveFit uses geofencing technology to create a “hotspot” surrounding your facility. Aside from your normal check-in procedure, ActiveFit will trigger a visit when you enter the geofence. For best results, open ActiveFit and ensure your GPS (location services) is enabled before you enter. Allow a few moments for your visit to be recorded.

You can self-report your visit through ActiveFit after your visit. Open ActiveFit, select the Menu button and then select Self-Reporting. Tap the date you would like to self-report, enter the time and time spent. Click Submit for Review. Advanta Health Solutions, which administers the program, reserves the right to verify self-reported visits, whether by checking with the facility or by requiring a printout of your attendance from the facility.

Generally, your visit will be recorded within 15 minutes after you enter your facility, but this time frame can vary. If your visit does not register, you can self-report your visit through ActiveFit by opening ActiveFit, selecting the Menu button and selecting Self-Reporting. Tap the date you would like to self-report, enter the time and time spent. Click Submit for Review.

If you self-report a visit, that visit will have a pending status until it is verified by the facility in its monthly usage report. In some cases, Advanta may ask you to submit a usage summary directly from your facility to verify a self-reported visit.

Simply self-report the date you attended via ActiveFit, and send an email to MemberServices@AdvantaHealth.com so we can update our records.

To update your personal information through ActiveFit, open the app, select Menu, select Profile. Update your personal information and select Save.

To access your payment history, open ActiveFit, select Menu and then Payments.

Once you begin using ActiveFit and select a participating facility, any visits to other participating facilities will also be recorded and count toward your monthly rewards goal.