Tools & Services


We're committed to providing our members with the service and support you need to understand and use your benefits.

Securely access your health plan information, as well as personalized health and wellness tools that can help you get the most out of your plan. When you sign in, you can select from:

Claims
Check your claim status, see what has been paid and if you owe anything out of pocket.

Benefits & Coverage
Understand your coverage, view authorizations and referrals, and let us know if you have additional health insurance.

My Accounts
Track your out-of-pocket costs for health care services.

Wellness
We can help you feel your best every day with our wellness programs.

ID Cards
View, print and request additional member ID cards online. You will receive a new card in approximately five to 10 business days.

Note: If the image of your member ID card does not appear online, we have not yet processed your enrollment. In this instance, please do not request a new member ID card. Your member ID card will be mailed after your enrollment is processed.

Doctors & Care
Get the care you need when you need it. Here you can find an in-network doctor, hospital or other health care professional.

Contact Us

  • Send us a secure email. Once your question is submitted, you will receive a response from a Horizon BCBS Member Services Representative within two business days. When the response is complete and available, an email will be sent to the address you are registered with, advising you to sign in. You must sign in to view the response.
  • Chat with a Member Services Representative.