Horizon CareOnline℠ (Telemedicine)
Need to see a doctor now? Get connected 24/7 with Horizon CareOnline.
Horizon CareOnline Brings the Doctor to You
With Horizon CareOnline, you can:
- Read profiles and patient reviews before selecting a health care professional for your care.
- Receive a record of your visit by secure email to share with your primary doctor.
- Feel secure in knowing that Horizon CareOnline complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Get urgent medical care 24/7 from U.S. board-certified, licensed doctors for conditions such as:
- Abdominal pain
- Colds and flu
- Skin irritations
See a licensed psychiatrist, psychologist or social worker for conditions including:
- Attention deficit/hyperactivity disorder(ADHD)
- Bipolar disorder
Professionals are available by appointment from 7 a.m. to 11 p.m., Eastern Time, every day.
There’s no charge to download the Horizon Blue app, but rates from your wireless provider may apply.
For more information about Horizon CareOnline, visit info.americanwell.com/where-can-I-see-a-doctor-online. Having technical problems reaching Horizon CareOnline? Call the eService Desk at 1-888-777-5075 to speak with an agent for assistance, weekdays, between 7 a.m. and 6 p.m., Eastern Time.
American Well is an independent company that supports Horizon Blue Cross Blue Shield of New Jersey in the administration of telehealth services.