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Additional Resources

Get the care you need when you need it. Below is additional information about programs and services that may be available to you under your employer-sponsored plan.

Merck Benefits Service Center

You can reach the Merck Benefits Service Center at Fidelity 1-800-66-MERCK or log into your NetBenefits® account.

MetLife Dental

Find in-network dentists for you and your family and access dental health resources.

Vision Service Provider (VSP)

Life is too good to squint through. VSP (1-800-877-7195) will help keep your eyes healthy year after year, so you can experience your life to the fullest.

Resources For Living: Employee Assistance Program

The Employee Assistance Program (EAP) through Resources For Living can help you manage stress, work through a relationship problem, deal with parenting or eldercare challenges, and more.

Provided by Aetna, Resources For Living delivers support for a broad range of issues — big or small — that can create stress or disrupt life. Resources For Living is available at no cost to you and your family members 24 hours a day, 7 days a week, and is confidential except as required by law.

Resources For Living gives you and your family access to:

  • In-the-moment telephonic support for daily parenting questions, relationship challenges, work issues and everyday stress;
  • Professional counseling sessions for personal, family or emotional issues (up to five telephonic, face-to-face or video sessions per person per issue);
  • WorkLife services for everyday help with everyday needs such as finding assisted living for your aging parent(s) or locating a service provider for common household needs; and
  • Crisis support for unanticipated events.

Please Note: Resources For Living is available to all employees (including those who have elected “No Coverage” under the Merck Medical Plan, as well as U.S.-based employees of Merck Sharp & Dohme Corp. who are covered by collective bargaining agreements including those who are members of the United Steelworkers Union Local 10-00086) and their household members at no cost1. Call Resources For Living at 1-877-44-MERCK (1-877-446-3725) or visit and use company code “support”.

1WorkLife services are provided at no cost, but external service


Wellthy tackles the administrative and logistical aspects of caregiving by providing best-in-class expertise and support to manage and navigate your housing, medical, financial, legal, in-home and social/emotional needs in any capacity, big or small. You are paired with a Care Coordinator who will learn about your family, guide you through a care plan, advocate for your loved one and tackle many of your tricky tasks. Whether a new diagnosis, an ongoing condition, an accident, depression or addiction, Wellthy can help you, or anyone you love, find the care support they need.

ESI Express Scripts

Your Express Scripts prescription plan covers the medicine your doctor prescribes. For help with your prescription benefit or prescriptions filled through the Express Scripts Pharmacy, call the Patient Customer Service number on your prescription ID card or 1-800-RX-MERCK (1-800-796-3725).


Calm is an app that helps you reduce stress, tame anxiety, improve performance, feel happier and sleep better. All Merck employees have free access to Calm Premium and its full suite of features. Go to the Calm sign up page for Merck employees to get started or go to Sync > HR > Calm to learn more.