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Horizon BCBSNJ offers you different ways to help you get answers to your questions.

Member FAQs

Read answers to frequently asked questions about your benefits, claims, enrollment and more.

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Email Us

Sign in to use our secure email. Click Email Us under the Support menu to send us your question about your health coverage, enrollment, claims, premium bill and more. You will get a response from a Member Services Representative within two business days.

Chat

Sign in to Chat with a Member Services Representative during normal business hours.

Connect With Us In Person

Meet with a Horizon BCBSNJ representative and get answers to questions about enrollment, benefits, claims and more.

In-Person Events

Find an event near you to learn about benefits, claims concerns, complementary health screenings and more.