Connect With Us Online

Horizon BCBSNJ offers you different ways to help you get answers to your questions.

Member FAQs

Read answers to frequently asked questions about your benefits, claims, enrollment and more. And, get step-by-step instructions on how to find your information on Member Online Services.

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Email Us

Sign in to Member Online Services to use our secure email. Click Email Us under the Support menu to send us your question about your health coverage, enrollment, claims, premium bill and more. You will get a response from a Member Services Representative within two business days.

Chat

Sign in to Member Online Services to Chat with a Member Services Representative during normal business hours.