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Doctors

Our plans let you see thousands of doctors and other health care professionals across New Jersey and in Pennsylvania, Delaware and New York. And, if you have BlueCard, you can see doctors and other health care professionals throughout the country.

How Long You Should Wait

To help you get the care you need, when you need it, we have Physician Access Standards for in-network PCPs and Ob/Gyns. When scheduling visits with these doctors, you can expect to be seen:

  • Emergency Care – Right away
  • Urgent Care – Within 24 Hours
  • Routine Care – Within Two Weeks
  • Annual Physical Exam – As soon as possible, but no longer than four months from when you call

You should only have a waiting room time to see an in-network doctor of 30 minutes or less from the time of your scheduled visit, or when you get to the office, whichever is later.

If your wait is longer than 30 minutes, you should be given the choice to reschedule or keep waiting.

To find an in-network doctor near you, use our Doctor & Hospital Finder or the Horizon Blue app.