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Prime Specialty Pharmacy Announcement

Effective July 15, 2017, Prime Therapeutics LLC (Prime), Horizon Blue Cross Blue Shield of New Jersey’s pharmacy benefit manager, and Walgreens have integrated their pharmacy systems to create a collaborative central specialty pharmacy. You should expect to see the same level of care and support you already receive from Prime Therapeutics Specialty PharmacyTM (Prime Specialty Pharmacy) during this transition.

There will be no changes to your service. The following will remain the same:

  • Refill reminders – the process for receiving your medicine
  • The phone number you call to reach Prime Specialty Pharmacy
  • The hours of operation
  • Phone communication

You may notice changes in communications and packaging including the:

  • Use of the Prime Specialty Pharmacy and Walgreens logos
  • Box that holds your medicine
  • Labels on the the front of the box will show “Filled By: Walgreens Specialty Pharmacy” and the dispensing location as Canton, MI
  • Cooler/cooler packaging
  • Information sheets

If you have any questions, call Prime Specialty Pharmacy at 1-877-627-6337 (TTY 711) Monday through Friday, from 8 a.m. to 8 p.m. Eastern Time.

Prime Therapeutics Specialty PharmacyTM is a trademark of Prime Therapeutics LLC.

Published on: June 27, 2017, 16:44 p.m. ET
Last updated on: April 26, 2021, 01:46 a.m. ET