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EpiPen® recall: Are you affected?

Meridian Medical Technologies recently announced a voluntary recall of 13 lots of Mylan’s EpiPen and EpiPen Auto-Injector products used for emergency treatment of severe allergic reactions. Mylan is committed to replacing recalled devices at no cost and would like to reassure patients that there will be no additional replacement-related costs to them as a result of this recall.

If you or a family member is affected, Mylan is asking EpiPen owners to keep their existing product until their replacement product is secured. The recall is being handled through Stericycle. Visit mylan.com/EpiPenRecall for steps on how to get a replacement.

If you have any questions, please call Pharmacy Member Services, available 24/7, at 1-800-370-5088. Additionally, below are answers to questions related to the recall.

Q1. Why are certain lots of EpiPen being recalled?
A1. Certain lots are being recalled because the devices may contain a defective part that may result in the devices’ failure to activate. While the incidence of the defect is extremely rare, the recall is taking place as a precautionary measure.
Q2. How do I know if I have been impacted by this recall?
A2. If you or a family member has an EpiPen Auto-Injector, you should check the lot number on the carton or device to see if it has been affected by the recall. The full list of recalled lot numbers can be found at mylan.com/en/epipenrecall. If your device has been recalled, call Stericycle, the company handling the recall, at 1-877-650-3494 to get a voucher code for your free replacement product.
Q3. How do I redeem the replacement voucher code?
A3. You can visit your pharmacy with your voucher information to redeem your free replacement.
Q4. If my EpiPen Auto-Injector has been recalled, will I have to pay for a replacement?
A4. No. Mylan is committed to replacing recalled devices at no cost and would like to reassure EpiPen users that there will be no additional replacement-related costs to them as a result of this recall.
Q5. If my EpiPen Auto-Injector has been recalled, how do I dispose of the old device?
A5. Mylan is asking EpiPen owners to keep their existing device until the replacement product is obtained. Then, you can send your recalled product to Stericycle using a pre-paid return package.
Q6. If I have the authorized generic version of EpiPen Auto-Injector, will I be impacted?
A6. No. None of the recalled lots include the authorized generic for EpiPen Auto-Injector.
Q7. If my EpiPen device was not listed within the list of 13 lot numbers, is it still safe to use?
A7. Yes. Those who have an EpiPen device from lots that are not included in this recall do not need to replace their EpiPen prior to its expiration date.
Q8. Where can I go for more information about this recall?
A8. For more information, you can visit Mylan’s EpiPen recall page at mylan.com/en/epipenrecall or the U.S. Food and Drug Administration’s (FDA) site at fda.gov.

This document contains prescription brand name drugs that are registered marks or trademarks of pharmaceutical manufacturers that are not affiliated with either Horizon Blue Cross Blue Shield of New Jersey or the Blue Cross and Blue Shield Association.

Published on: April 12, 2017, 03:32 a.m. ET
Last updated on: April 12, 2017, 05:00 a.m. ET