Our offices will be closed on Friday, June 18, in recognition of the historical and cultural importance of the Juneteenth holiday.

We have stood firmly against racism, discrimination and hate throughout our 90-year history and remain dedicated to supporting diversity, equity and inclusion for all.

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Subscriber Settlement

Get more information about the recent Blue Cross Blue Shield subscriber settlement.

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Member Online Services Account Management Issues

Some members are currently unable to access their Health Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA) information through Member Online Services. A long-term solution is being investigated. In the interim, a workaround has been identified and is outlined below.

You can access your information by signing in at - https://www.horizonblue.com/members/tools/horizon-myway or by following the directions below:

Step 1: Do not sign in as member, or logout if already logged in.
Step 2: Go to HorizonBlue.com and select Member.
Step 3: Select Tools from the menu and select HORIZON MyWay®.
Step 4: Select Personal Account Management.
Step 5: Select the appropriate link for FSA/HSA/HRA.
Step 6: You will then sign in and be redirected to the appropriate account.

Published on: December 1, 2016, 00:00 a.m. ET

Last updated on: April 28, 2021, 00:34 a.m. ET