Unclaimed Property

Horizon BCBSNJ is reaching out to members, providers and vendors who have been issued checks but have not cashed them by sending a letter to the payee at the last known address. State law requires that after attempting to contact the owners via "due diligence" letters, all checks that remain uncashed for set periods of time must be sent to the state's Unclaimed Property Office.

Do we have your money?
To claim these funds, please complete the information requested on the letter sent to you. Make a copy for your records and then mail the original back to us in the self-addressed envelope provided. This completed form must be postmarked by the date specified on your letter. Due to state reporting deadlines, if your response is received late, we will not be able to process it for you. You will then need to claim your funds directly from the state they were escheated (sent) to. Since the state must load the data received from various different reporting companies, you may have to wait several months before the state can process your request.

Below are answers to frequently asked questions you might have about the unclaimed property due diligence letter you received.

What is an unclaimed fund or property?
For this purpose, unclaimed property consists of funds or checks that are uncashed or uncollected by the owner for a number of years. The process of sending this property to the state is called escheatment.

I received a letter about unclaimed property. What does this mean?
A recent audit conducted by Horizon BCBSNJ shows you may have not cashed a check issued to you under the check number indicated on the letter. The letter advises you of what steps you need to take to either request the payment to be reissued to you or decline it.

Please complete and return the form in the self-addressed envelope so that we can process your request. You have until the date specified in the letter to return the form. If we do not receive your completed form by by that date, we are required by law to send the money to the state government. Returned forms with a postmarked date that matches the date in the letter will be accepted and re-issued as requested.

I received a letter about unclaimed property. Does this mean I owe money to Horizon BCBSNJ?
No. This letter does not mean you owe money to Horizon BCBSNJ. Horizon BCBSNJ sent you the letter regarding unclaimed property/funds because our records show you have not cashed/deposited the check that we sent you on the date indicated in the letter.

Why am I just receiving notification?
Horizon BCBSNJ initially processed the payment on the date listed on the letter. However, our records indicate that this payment was not cashed or deposited. We recently sent you the letter in an attempt to inform you and confirm if you have an interest in this property/funds.

Why is my written response required?
Your written response is required to prevent this check from being escheated (remitted to the state). The owner must complete the requested information listed on the letter. An email or phone inquiry will not replace this requirement. To ensure that this property is not remitted to the state, responses must be received in writing and delivered to the address listed on the letter and/or the self-addressed envelope by the date specified on your letter.

What if I never received the check?
It is possible the original check was left uncashed because it was lost in the mail, had an incorrect address or was misplaced upon receipt. This notification is Horizon BCBSNJ’s final attempt to locate the owner and deliver these funds before they are sent to the state as required by law.

What is this check in regards to?
If you have further questions about the unclaimed property due diligence letter sent to you or if you need further details on a claim associated to this property, please contact the following:

  • Horizon BCBSNJ Member Services:1-800-355-2583 or chat online by signing in to Member Online Services (chat only available for current members).
  • Horizon BCBSNJ Provider Services: 1-800-624-1110.

How do I complete the form if my name has changed?
If your name has changed, please send evidence documenting the name change. Examples include, but are not limited to marriage certificates, divorce decrees or adoption records.

The payee is a business. How do I complete the form?
When responding on behalf of a provider or business, please provide your name and title. If you are requesting an address change, please provide documentation, such as letterhead or a business card, and attach it to the completed form. If the mailing address is different than what was on the letter, please select the "Check box if replacement check should be mailed to a different address" option on the letter and we will send the check to the new address indicated.

The payee is deceased. How do I complete the form?
If the payee is deceased, you should request that we reissue the payment to the deceased payee. Then, present the reissued check to your bank with documentation that identifies you as the beneficiary or executor. You should bring a certified copy of the death certificateand a copy of one or more of the following documents: will, trust, probate order, power of attorney or affidavit. If there is no estate, an affidavit can be obtained from your local Probate Court office. Remember, we must receive your completed response postmarked by the date specified on your letter.

What do I do with this form?
Please complete and return the form in the self-addressed envelope so that we can process your request. You have until the date specified in the letter to return the form. If we do not receive your completed form by that date, we are required by law to send the money to the state government. Returned forms with a postmarked date that matches the date in the letter will be accepted and re-issued as requested.

What happens if I miss the deadline?
If you submit a form postmarked after the date indicated in the letter, Horizon BCBSNJ is required by law to send the money to the state government. At that point, you will need to submit a claim with the state that the original check was issued to.

What do I need to do with the letter about unclaimed property?
Please complete and return the form in the self-addressed envelope by the date indicated in the letter. If you are missing the self-addressed envelope, please return the letter to:

Horizon Blue Cross Blue Shield of New Jersey
Attn: Unclaimed Property
3 Penn Plaza East, PP-15H
Newark, NJ 07105

Which claim(s) is this payment for? How can I find out what this payment is for?
If you have further questions about the unclaimed property due diligence letter sent to you or if you need further details on a claim associated to this property, please contact the following:

  • Horizon BCBSNJ Member Services: 1-800-355-2583 or chat online by signing in to Member Online Services (chat only available for current members).
  • Horizon BCBSNJ Provider Services: 1-800-624-1110.

Why did I receive more than one letter with different dollar amounts and check numbers?
A letter was generated for each of the outstanding checks/unclaimed properties. If you had multiple checks that were not deposited/cashed, you would have received more than one letter. You will need to complete and return all of the forms sent to you by the date indicated in each letter.

Can you wire/electronically deposit the money due?
No. We can only reissue a check. Please remember to return the completed form by the date indicated in the letter.

Can you overnight/expedite payment?
No. Once you return the completed form, please allow 10 to 12 weeks for a new check to be mailed to you.

Can a check be re-issued without the completed form?
No. To have a check re-issued, the form must be mailed to Horizon BCBSNJ. If you are missing the self-addressed envelope, please return the letter to:

Horizon Blue Cross Blue Shield of New Jersey
Attn: Unclaimed Property
3 Penn Plaza East, PP-15H
Newark, NJ 07105

I missed the deadline; can I still submit my form and have a new check re-issued?
No. If you submit a form postmarked after the date indicated in the letter, Horizon BCBSNJ is required by law to send the money to the state government. At that point, you will need to submit a claim with the state that the original check was issued to. The state the funds were escheated would be the same state listed on the mailing address of the letter you received.