Pay Your Monthly Premium on Time

Your monthly payment is due by the first or the 15th day of the month, depending on your plan. If your payment is received after the due date, your account is considered delinquent.

If you purchased your Horizon BCBSNJ coverage through the Exchange, and received financial assistance and miss a payment, you have three months to pay your balance in full before your coverage is terminated. This means after the three-month grace period, if any premium due is not paid in full, your coverage will terminate. You will be responsible to pay for all your doctors, other health care professionals and/or facilities for all services received.

Learn more about the three-month grace period.

If you did not purchase coverage through the Exchange, or purchased through the Exchange and did not receive financial assistance, you have 31 days to pay your balance in full before coverage is terminated.

Have another question about your health coverage?

To get answers to your questions about claim status, benefits, enrollment and more, you can:

• Read our online FAQs.
• Send your question by secure email.
• Ask your question through Chat during normal business hours.
• For technical questions, call the eService Help Desk at 1-888-777-5075, weekdays, from 7 a.m. to 6 p.m.