Easy Ways to Pay
You can pay your premium using one of our easy options.
Auto Pay
If you pay your monthly premium directly to Horizon, you can use Auto Pay to have your premium payment automatically deducted from your checking account or charged to your credit card on the same day each month. That way, you won't miss a payment and or lose your coverage.
Once enrolled, you'll receive an email when your bill is ready to view online instead of a paper bill. You will also get an email each time your payment is processed.
Signing up for auto pay is free. Open the Horizon Blue app or sign in to your secure member account and click My Accounts. Then:
- Click Payment Center.
- Click Enroll in Auto Pay.
After you sign up, you'll receive an on-screen confirmation message. If you would like to receive your monthly premium bill in the mail, use our Email Us or Chat tools to contact Member Services.
Online
Sign in, click My Accounts. Then click Payment Center. You can pay by checking account, debit card or credit card at no additional charge.
By Phone
Call 1-888-778-2005 and use the Billing Status option to pay by checking account, debit card or credit card. Your account must be active to use this feature.
Or, call 1-800-355-BLUE (2583), Monday through Wednesday and Friday, from 8 a.m. to 6 p.m., and Thursday, from 9 a.m. to 6 p.m., Eastern Time, to speak with a Member Services Representative to make a payment. Members who purchased coverage directly through Horizon will be charged an additional $25 fee when using this option.
MoneyGram®
Pay your premium bill at one of MoneyGram's convenient locations. Horizon's MoneyGram code is 11967.
By Mail
Members who purchased their coverage directly through Horizon should mail their payment to:
Horizon Blue Cross Blue Shield of New Jersey
PO Box 10192
Newark, NJ 07101-3120
Members who purchased their coverage through the Exchange should mail their payment to:
Horizon Blue Cross Blue Shield of New Jersey
PO Box 70225
Philadelphia, PA 19176-0225
Medicare Advantage and Horizon Medicare Blue Supplement members should mail their payment to:
Horizon Blue Cross Blue Shield of New Jersey
PO Box 10197
Newark, NJ 07101-3147
Have Another Question About Your Health Coverage?
To get answers to your questions about claim status, benefits, enrollment and more, you can:
- Read our online FAQs.
- Send your question by secure email.
- Ask your question through Chat during normal business hours.
- For technical questions, call the eService Help Desk at 1-888-777-5075, weekdays, from 7 a.m. to 6 p.m.