Protect Your Coverage

Members who purchase coverage directly from Horizon BCBSNJ and are not part of an employer or other group health plan must pay their monthly premium on time to keep their coverage.

Pay your monthly premium on Time
Your monthly payment is due on or before the first or the 15th of the month. If your payment is received after the due date, your account is considered delinquent.

Grace period
Paying your premium on time is important to keeping your health coverage.

Have another question about your health coverage?
To get answers to your questions about claim status, benefits, enrollment and more, you can:

• Read our online FAQs.
• Send your question by secure email.
• Ask your question through Chat during normal business hours.
• For technical questions, call the eService Help Desk at 1-888-777-5075, weekdays, from 7 a.m. to 6 p.m.