ID cards may be issued to workers’ compensation or PIP claimants after HCS or its clients are notified of a work- related illness or injury or an automobile accident. In some cases, ID cards may be issued prior to final coverage determinations. In other cases, ID cards may not be issued. If you have any questions about coverage or eligibility, please call HCS at 1-800-985-7777.
Below is a sample of the identification card that may be issued under programs administered by HCS.
Claimant Identification Numbers
The claim number is the most important link between you, your patient and HCS or its clients. It is important that you always include all alpha and numeric characters in the claim number when communicating with the assigned case manager. If you do not know the claim number of a particular patient, please call HCS at 1-800-985-7777 or contact the appropriate HCS client.
When ID cards are distributed, the claim number may or may not be printed on the ID card. When no claim number appears on the ID card, call HCS or the appropriate client to obtain the number and then complete the ID card by inserting the claim number in the space provided.
In emergency situations, injured employees or persons injured in automobile accidents should seek medical care immediately. Injured employees are also directed to notify their employers within 24 hours or as soon as possible.
Those injured as a result of automobile accidents are required to notify their automobile insurer in a timely manner. In such situations, it is possible that an ID card has not been issued or that the services have not been prospectively authorized.