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Information Privacy & Confidentiality


HCS is not considered a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). However, we value our customers’ privacy and take steps to ensure that the health information we receive is protected and kept confidential.

Hospitals, facilities, physicians and health care professionals are responsible for complying with all applicable state and federal laws and regulations as well as all HCS policies and procedures regarding privacy of medical records and individually identifiable health information.

HCS fee schedules, listings of covered services or provider services, protocols, procedures and any other documents or materials identified by HCS shall be considered as confidential and proprietary to HCS. Providers shall in no manner appropriate or disclose such documents, materials or information except as necessary in connection with the performance of its obligations under this manual, to the extent required by applicable law or as otherwise specifically approved by HCS.