Claimant ID Cards
Claimant ID Cards may be issued to workers’ compensation or PIP claimants after HCS or its clients are notified of a work- related illness or injury or an automobile accident. In some cases, ID cards may be issued prior to final coverage determinations. In other cases, ID cards may not be issued.
Please call HCS at 1-800-985-7777 with any questions about coverage or eligibility, or to confirm that benefits are being administered by HCS.
Below is a sample of the identification card that may be issued under programs administered by HCS.
Claimant Identification Numbers
The claim number is the most important link between the provider, the claimant and HCS or its clients. It is important that you always include all alpha and numeric characters in the claim number when communicating with the assigned case manager. If you do not know the claim number of a particular patient, please call HCS at 1-800-985-7777 or contact the appropriate HCS client.
When ID cards are distributed, the claim number may or may not be printed on the ID card. When no claim number appears on the ID card, call HCS or the appropriate client to obtain the number and then complete the ID card by inserting the claim number in the space provided.
Emergencies
In emergency situations, injured employees or persons injured in automobile accidents are advised to seek medical care immediately. In these situations, an ID card may not have been issued, or services will not have been authorized, prior to the delivery of medical services.
Injured employees are also directed to notify their employers within 24 hours of the incident or as soon as possible.
Individuals injured as a result of automobile accidents are required to notify their automobile insurer in a timely manner. In such situations, it is possible that an ID card has not been issued or that the services have not been prospectively authorized.