Horizon CareOnline (Telemedicine)
Can’t get to your doctor’s office? Get virtual medical or behavioral health care anytime via video, phone or chat, with Horizon CareOnline.
Horizon CareOnline Brings the Doctor to You
With Horizon CareOnline℠, you can:
- Read profiles and patient reviews before selecting a health care professional for your care.
- Receive a record of your visit by secure email to share with your primary doctor.
- Feel secure in knowing that Horizon CareOnline complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Get urgent medical care 24/7 from U.S. board-certified, licensed doctors for conditions such as:
- Abdominal pain
- Colds and flu
- Skin irritations
See a licensed psychiatrist, psychologist or social worker for conditions including:
- Attention deficit/hyperactivity disorder(ADHD)
- Bipolar disorder
Professionals are available by appointment from 7 a.m. to 11 p.m., Eastern Time, every day.1
Horizon CareOnline does not replace your relationship with the primary doctor or behavioral health professional you see on a regular basis.
For technical help, email HorizonCareOnline@AmericanWell.com. For more information, visit info.americanwell.com/where-can-I-see-a-doctor-online.
American Well is an independent company that supports Horizon BCBSNJ in the administration of telehealth services. Horizon CareOnline℠ is a service mark of Horizon Blue Cross Blue Shield of New Jersey.