How can we help?

For members with coverage through an employer: Contact your employer’s benefits administrator or human resources department to cancel your coverage.

If you purchased your health coverage through the NJ state-based exchange (SBE): Go to Get Covered New Jersey or call 1-833-677-1010 (TTY 711). Please provide the SBE at least 14 days advance notice of when you want to terminate your coverage.

If you purchased your coverage directly through Horizon BCBSNJ and not through the NJ state-based exchange (SBE): You can voluntarily terminate your coverage at any time for any reason with a future termination date. Complete the Request for Termination Form and submit it using one of the options on the form.

It depends on how you got your coverage and when you’re trying to make a change.

If you bought your insurance from Get Covered NJ (the state-based exchange) or directly from Horizon:

You can change your coverage:

1. During the Open Enrollment Period: November 1 through January 31.
2. If you experience a qualifying life event at any time during the year. You are required to provide proof of the life event and the changes to your coverage within 60 days after the event.

If you are an SHBP/SEHBP retiree:

Contact the Division of Pensions and Benefits.

If you get your insurance through work:

Check with your benefits administrator or human resources department. Normally, you can only make changes to your coverage during the Open Enrollment Period or when you have a qualifying life event.

If you bought your insurance through Get Covered NJ (the state-based exchange):

Go to Get Covered New Jersey or call 1-833-677-1010 (TTY 711)

If you bought insurance directly from Horizon:

Complete and return the Enrollment/Change Request Form and submit it using one of the options on the form.

If you get your insurance through work:

Contact your benefits administrator or human resources department.

Sign in to view your coverage information. Then, select the appropriate group name or tab and scroll down to see your plan details.

If you recently made a coverage change and this information has not yet been updated, email or chat with us and select “Enrollment.” We can help answer your questions about the status of your enrollment.

If you bought your insurance through Get Covered NJ (the state-based exchange):

Go to Get Covered New Jersey or call 1-833-677-1010 (TTY 711)

If you bought insurance directly from Horizon:

Complete and return the Enrollment/Change Request Form and submit it using one of the options on the form.

If you get your insurance through work:

Contact your benefits administrator or human resources department.

Learn about what is considered a qualifying life event to change your coverage.

If you bought your insurance through Get Covered NJ (the state-based exchange):

Go to Get Covered New Jersey or call 1-833-677-1010 (TTY 711)

If you bought insurance directly from Horizon:

Complete and return the Enrollment/Change Request Form and submit it using one of the options on the form.

If you get your insurance through work:

Contact your benefits administrator or human resources department.

Your plan may be considered a “grandfathered” plan (in effect before the Affordable Care Act was passed on March 23, 2010). Contact your employer for more details.

If you bought your insurance through Get Covered NJ (the state-based exchange):

Go to Get Covered New Jersey or call 1-833-677-1010 (TTY 711)

If you bought insurance directly from Horizon:

Complete and return the Enrollment/Change Request Form and submit it using one of the options on the form.

If you get your insurance through work:

Contact your benefits administrator or human resources department.

To make certain changes to your coverage due to a qualifying life event, such as adding a spouse or child to your policy, or removing a dependent from your policy, see below:

If you bought your insurance through Get Covered NJ (the state-based exchange): Go to Get Covered New Jersey or call 1-833-677-1010 (TTY 711).

If you bought insurance directly from Horizon: Complete and return the Enrollment/Change Request Form and submit it using one of the options on the form.

If you get your insurance through work: Contact your benefits administrator or human resources department.