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How do I submit a claim using the Horizon Blue App?

Submit your claim with the Horizon Blue App in a few easy steps.

  • An itemized bill includes:

    • Patient name
    • Member ID number
    • Date of service
    • Diagnosis code(s)
    • Procedure code(s)
    • Place of service
    • Total charge

    For Medicare claims, you must include a Medicare Explanation of Benefits (EOB). An Explanation of Benefits (EOB) is the notice that your Medicare Advantage Plan or Part D prescription drug plan typically sends you after you receive medical services or items. You only receive an EOB if you have Medicare Advantage or Part D. An EOB is not the same as a Medicare Summary Notice. It is also important to remember that an EOB is not a bill.

    You cannot use the Horizon Blue app to take pictures.

  • When you open the Horizon Blue App, access the menu and tap on Submit a Claim.

  • Upload photos of the claim form and other supporting documents, such as an itemized bill or receipts. You can submit multiple images per claim.

  • Before you submit your claim, you'll be asked to confirm the photos you selected.

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Last updated:

Jan 07,2022