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Help Center FAQs

Does Horizon have a mobile app?

Yes. The Horizon Blue app provides you with 24/7 access to care, support and plan information from your smartphone or other mobile device.

To get the app, text GetApp to 422-272 or visit the App Store® or Google Play™. There is no cost to download the Horizon Blue app, but rates from your wireless carrier may apply.

To sign in to the app, enter the username and password that you used to register for HorizonBlue.com and click Sign In. Biometric sign-in (fingerprint or facial recognition) is also an option.

With the Horizon Blue app, you can:

  • Submit out-of-network medical and behavioral health claims.
  • Display, download, print and share your member ID card.
  • Quickly connect with health care professionals.
  • View your claims, see how much your health plan paid, and any amount you may owe.
  • Find doctors and hospitals.
  • Schedule appointments.
  • Check if a specific treatment or service is covered.
  • Track your deductible, if applicable, and maximum out-of-pocket costs.
  • Email or chat with a Member Services Representative to get answers to your questions.
  • If you purchased insurance for yourself or your family directly through Horizon BCBSNJ or through the NJ state-based exchange (SBE), you can pay your premium bill online and set up Auto Pay.

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Last updated:

Aug 18,2022

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