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Can I email Horizon BCBSNJ about my coverage?

Many members can send their health coverage questions to Horizon BCBSNJ through our secure Email Us tool.

Please Note: While many of our members with Horizon BCBSNJ health coverage can use Email Us, there are some members for whom we do not currently offer this feature. Please see the related FAQs for more information.

To use Email Us:

  1. Sign in (or register first).
  2. Click Email Us.
  3. Select the category that best describes your question.
  4. Click Send.

After a Member Services Representative has responded to your message, you will receive an email notifying you to sign in to view Horizon BCBSNJ’s response. Messages remain in your secure inbox for 18 months.

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Last updated:

Oct 30,2021