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Help Center FAQs

Which tools can subscribers and dependents use?

Subscribers and dependents who are registered for an account have access to many online tools, such as:

Dependents CANNOT access the features listed below. Only the subscriber can access them.

  • The amount that all members on the policy have paid toward the Family Deductible or Maximum Out-of-Pocket (MOOP)
  • Payment Center, including the ability to pay or view premium information online
  • Horizon MyWay®, including Flexible Spending Account (FSA), Health Savings Account (HSA) and Health Reimbursement Account (HRA) information
  • Paperless Settings
  • Update Social Security Number
  • Certain documents within Document Center, such as Tax Documents and premium documents

If you are the subscriber, “Subscriber” will be listed under your name. If you are not the subscriber, Spouse/Partner or Dependent will be listed.

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Last updated:

Jan 30,2023