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Help Center FAQs

How much was paid on my claim and what do I owe?

You can get information about your claims, including how much your plan paid and how much you may owe, if applicable, by following these steps:

  1. Click Claims.
  2. Click Statements of Payment.
  3. Locate the appropriate claim, and click the claim number hyperlink.

To see what amount you owe, if any, look under What You Owe. To see the amount that was paid by your plan, look under Your Plan Paid.

Example of an EOB with "How much you owe" highlighted

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Last updated:

Apr 19,2023