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Help Center FAQs

What does it mean if my claim was denied for benefit or service excluded?

Generally, this means that your Horizon BCBSNJ plan does not cover that specific treatment or service. To get information about your benefits and eligibility, sign in and follow the steps below:

  1. Click Benefits & Coverage.
  2. Then click What’s Covered.
  3. Make a selection from the Service you may need dropdown menu to view coverage details.

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Last updated:

Oct 28,2021