How can we help?

To find a participating doctor or hospital outside of New Jersey, please visit our Doctor & Hospital Finder and follow the steps below:

1. Under “What type of care are you looking for?”, choose between Medical, Behavioral Health, Dental or Vision.
2. Enter the appropriate health plan, if applicable (when you are signed in, the menu defaults to Your Plan), and the location outside of New Jersey.
3. You will be redirected to click National Doctor & Hospital Finder.

If you have a PPO-in-a-suitcase logo on your member ID card, you have access to the doctors, hospitals and other health care professionals of Blue Cross and Blue Shield Plan networks across the country. If you have a logo with a blank suitcase on your member ID card, you have in-network access across the country for emergency care only.

You should only have to pay the local Blue Plan’s negotiated rate and any out-of-pocket costs (such as deductible, copayment or coinsurance) that you would normally be responsible for under your PPO plan.

The doctor or hospital will submit the claim to the local Blue Plan for you. After your claim is processed, you will receive an Explanation of Benefits (EOB) statement from Horizon BCBSNJ.

Use our Doctor & Hospital Finder to find an in-network doctor, dentist, hospital, or other health care professional and follow the steps below:

1. Under “What type of care are you looking for?”, choose between Medical, Behavioral Health, Dental or Vision.
2. Enter the appropriate health plan and location, if applicable (when you are signed in, the menu defaults to Your Plan).
3. Begin typing in search criteria, such as the doctor’s or health care professional’s last name, or name of the hospital, or the specialty. Click from the results that best matches your input.

The results page will show doctors, hospitals or other health care professionals that accept the plan you chose and the information you set, such as city and state. You can find out who is joining and leaving the plan based on your search results. You can also search for a doctor by group practice.

You can view more details about the doctor or health care professional by clicking the View Profile button. Once signed in, you can also write a review, read other reviews and export results to a PDF document to print.