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Download the COVID-19 Resource Guide (as of March 27, 2023), created especially for our valued customers.

Resources for New Members

All members receive an ID card upon joining Horizon BCBSNJ. Here’s an example of the information contained on the ID card.

Sample Local ID Card

  1. Member name
  2. Member ID number
  3. Coverage verification data
  4. Name of the product
  5. Copayment information, including inpatient hospital copayment
  6. PPO in a suitcase logo indicates BlueCard® PPO coverage, if applicable
  7. Primary Care Physician (PCP) name (if a PCP is required under the plan)
  8. Claim filing information
  9. Logo indicating prescription drug coverage if they have Prime Therapeutics LLC prescription drug coverage through Horizon BCBSNJ
  10. Website address
  11. Service telephone numbers
  12. Indication of whether the plan is insured or self-funded

Sample National ID Card

  1. Member name
  2. Member ID number
  3. Coverage verification data
  4. Name of the product
  5. Copayment information, including inpatient hospital copayment
  6. PPO in a suitcase logo indicates BlueCard® PPO coverage, if applicable
  7. Claim filing information
  8. Logo indicating prescription drug coverage if they have Prime Therapeutics LLC prescription drug coverage through Horizon BCBSNJ
  9. Website address
  10. Service telephone numbers
  11. Indication of whether the plan is insured or self-funded

Where to find plan benefit, claims and member ID card resources

Our secure member portal includes all their health plan information, as well as helpful prescription, ID card and health or claims management tools.

Who to contact if a member is having a problem regarding coverage

The first point of contact is Member Services at the toll-free number located on the front of the ID card. A Member Service representative can explain benefits, answer questions and work to resolve any problems members might be having as quickly as possible.

How to find an in-network doctor, health care professional, facility or pharmacy

Use our Doctor & Hospital Finder to search for in-network doctors, health care professionals or facilities (such as hospitals and radiology labs) by ZIP code, specialty or name.

Our extensive pharmacy network includes many major chains and independently owned stores across the country. To find an in-network pharmacy, use our Pharmacy Finder tool, or members can call the pharmacy member services number located on the back of their member ID card.