Navigating the Health Network

Locating a doctor, hospital or other health care professional

Use our Doctor & Hospital Finder to search for in-network doctors, health care professionals or facilities (such as hospitals and radiology labs) by location, specialty or name.

Managing plan information online

Small group administrators and/or their brokers have a number of online management tools available through Employer Online Services.

Member Online Services includes all member health plan information, as well as helpful prescription, member ID card and health or claims management tools.

Using an in-network health care professional or care facility

Our participating doctors, hospitals, labs and radiology services are held to the highest quality standards, and because they are part of our network, we are able to offer their services at the most affordable price. Choosing an in-network provider or facility gives your employees access to high-quality care and lower out-of-pocket costs.

Learn more by visiting Providers or Care Facilities.

Getting care or a prescription when away from home

BlueCard® Worldwide Coverage is available with many benefit plans, offering access to a variety of doctors, other health care professionals and hospitals across in the U.S., as well as care in more than 150 countries and territories. For more information about coverage away from home, visit the BlueCard page.

Members also have access to a broad pharmacy network nationwide, conveniently allowing members to use pharmacies in other parts of the country. To find an in-network pharmacy, use our Pharmacy Finder tool, or members can call the pharmacy member services number located on the back of their member ID card.

Maximizing plan benefits

Members can take advantage of our Blue365 Member Discount Program, where they can save money on health-related goods and services. Members can also take part in Health Programs for new babies, chronic care and lifestyle improvement.