Getting Care on the Road
If your Horizon Blue Cross Blue Shield of New Jersey plan has the BlueCard® Program, you’re covered when you need care across the United States.
What Is BlueCard?
BlueCard enables eligible members to receive medical care when they are outside of New Jersey, Horizon Blue Cross Blue Shield of New Jersey’s service area. Through the program, no matter where you are in the United States when you need care, you can take advantage of savings the local Blue Cross and/or Blue Shield plan has negotiated with its doctors and hospitals.
Locating participating BlueCard doctors and hospitals is easy. You can do so by:
- Visiting the Blue National Doctor and Hospital Finder at provider.bcbs.com.
- Using the Blue National Doctor and Hospital Finder app.
- Calling BlueCard Access at 1-800-810-BLUE (2583).
You will need your Horizon BCBSNJ member ID card when you use any of these options.
Designed to Save You Money
When you are outside the Horizon BCBSNJ service area and need medical care, always use a BlueCard-participating doctor, hospital or other health care professional to ensure you receive the highest level of benefits. However, in an emergency, you should always go directly to the nearest hospital.
When you receive a covered service, you should not have to pay any amount above the local Blue Cross and/or Blue Shield plan’s negotiated rate and any applicable out-of-pocket expenses that you would normally be responsible for under your Horizon BCBSNJ plan (such as any deductible, copayment or coinsurance). You should not need to complete any claim forms. After your claim is processed, you will receive an Explanation of Benefits from Horizon BCBSNJ.