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Amazon Pharmacy Will Be the Only Participating Home Delivery Option for Your Employees With Horizon Pharmacy Benefits

Starting January 1, 2023, Amazon Pharmacy prescription home delivery will be the only home delivery option for fully insured and self-insured Commercial members who have pharmacy benefits through Horizon Pharmacy.

AllianceRx Walgreens Pharmacy home delivery will no longer be available for fully insured and self-insured Commercial members.

With Amazon Pharmacy, your covered employees and their covered dependents can expect:

  • Easy online sign-up with the option of importing their medication history
  • An Amazon shopping experience with free two-day delivery for Amazon Prime members, or five-day delivery without Amazon Prime
  • 24/7/365 access to a pharmacist, or chat online with customer care for general questions
  • Clear pricing of medications before checkout
  • The ability to manage their medication and order history

With Amazon Pharmacy, your covered employees and their covered dependents also get access to MedsYourWay®¹, a built-in drug discount program, which is administered by Inside Rx. This new shopping experience gives members easy-to-understand pricing — showing the lowest available price through their insurance or the MedsYourWay drug discount program.

Purchases of eligible and covered medicines automatically count toward members' out-of-pocket maximum, whether they choose their insurance or the MedsYourWay pricing. Amazon Pharmacy is fully accredited and can fill most brand name and generic medicines².

How We're Communicating to Impacted Members

Your covered employees and their covered dependents who are using AllianceRx Walgreens Pharmacy home delivery will receive a letter around November 1, 2022, telling them of this change to Amazon Pharmacy. The letter advises members that their prescriptions will be automatically transferred to Amazon Pharmacy if the prescription has refills left and has not expired. The letter will also include instructions about how to sign up with Amazon Pharmacy.

How to Get Started With Amazon Pharmacy

  1. Your covered employees and their covered dependents can set up their Amazon Pharmacy account when signed in to HorizonBlue.com, the Horizon Blue app or by visiting amazon.com/horizonblue. Once on the Amazon Pharmacy site, choose “Get Started”. If the member does not have an Amazon account, they will need to sign up for one first.

  2. Your employee or their dependent(s) will then enter their Horizon member ID number, RxBIN and RxPCN. This information is found on their member ID cards.

  3. Within their Amazon Pharmacy account, they will select the medicines they would like to fill², and Amazon Pharmacy will contact their prescriber for a prescription. Once the prescription is received from the prescriber, Amazon Pharmacy will let your employee know when their order is ready for check out and delivery.

For new prescriptions, prescribers can e-Prescribe directly to Amazon Pharmacy.

¹MedsYourWay drug discount card pricing, administered by Inside Rx LLC, is not insurance. The member is responsible for the cost of prescription(s) when using the drug discount card pricing. Limitations apply.

²Amazon Pharmacy does not dispense Schedule II controlled substance drugs. If your medication has an unfulfilled requirement, the cost may not count toward the out-of-pocket maximum. The discount card price won't count toward the deductible for Medicare members.

Prime Therapeutics LLC is Horizon Blue Cross Blue Shield of New Jersey's pharmacy benefit manager. Prime Therapeutics LLC is independent from and not affiliated with Horizon Blue Cross Blue Shield of New Jersey. Amazon Pharmacy is contracted by Horizon Blue Cross Blue Shield of New Jersey to provide pharmacy home delivery services. Amazon Pharmacy and Inside Rx are independent from and not affiliated with Horizon Blue Cross Blue Shield of New Jersey.

Published on: May 15, 2023, 02:05 a.m. ET
Last updated on: May 9, 2023, 06:14 a.m. ET